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crm javascript ai apis conversational ai📋 Description
- Technical implementation and consulting on AI, LLM, bot builder, and CX features.
- Provide configuration and light programming (JavaScript, HTML/CSS) as needed.
- Develop and manage changes to existing applications.
- Structure knowledge repositories and mapping for intuitive navigation.
- Understand SAML 2.0, OAuth 2.0, OpenID Connect, LDAP/Kerberos; IAM tools.
- Project management: design end-to-end rollouts and coordinate across teams.
🎯 Requirements
- Bachelor’s degree in technical or business field.
- 2+ years of professional experience; 1+ year in digital channels or AI apps preferred.
- Proven expertise in AI configurations and contact center tech.
- CRM integrations, APIs, and related ecosystem technologies.
- Familiarity with generative AI models, NLU, and automation.
- Analytical, team-oriented, proactive, with strong communication.
🎁 Benefits
- Hybrid model: 2 days in office and 3 days remote.
- Join a market-leading, global company with growth opportunities.
- Extensive internal career opportunities across roles and locations.
- Competitive compensation and a collaborative, fast-paced environment.
- NiCE-FLEX offers flexibility for work style.
- Mentorship and opportunities to lead projects.
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