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okta azure powershell python itsm📋 Description
- Provide desktop support for desktops, laptops, printers, and mobile devices.
- Troubleshoot hardware/software issues and set up new equipment.
- Respond to IT support requests promptly with excellent service.
- Maintain inventory; manage Active Directory and Okta access.
- Create basic PowerShell scripts to automate tasks.
- Maintain hardware/software inventory and asset records.
🎯 Requirements
- Associate degree in CS/IT or related field, or equivalent.
- 2+ years desktop support experience.
- Windows and macOS troubleshooting and support.
- Experience with ITSM tools (e.g., Jira) and incident processes.
- Knowledge of AD and Okta for user access.
- Experience with JAMF Pro, Intune, and Azure AD.
- PowerShell and Python scripting for automation.
- Strong customer service orientation.
🎁 Benefits
- Health, vision, and dental insurance for you and family.
- Life insurance coverage.
- Paid time off: vacation and personal days.
- Christmas bonus and 13% matched savings fund.
- Wellness programs and Employee Assistance Program.
- Growth and learning opportunities.
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