Director, Solutions Consulting

Added
4 hours ago
Type
Full time
Salary
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Related skills

saas ai ucaas ccaas cx

πŸ“‹ Description

  • Lead and develop a team of senior Solutions Consultants.
  • Support complex sales and expansion cycles for strategic/BPO accounts.
  • Act as executive-level partner on high-visibility customer engagements.
  • Guide customer conversations across UCaaS, CCaaS, CX, and AI use cases.
  • Collaborate with Sales, Product, Service Delivery, and Customer Success.
  • Navigate fast-changing, low-process environments.

🎯 Requirements

  • 3+ years leading Solutions Consultants or Sales Engineers in B2B SaaS.
  • Experience with UCaaS, CCaaS, or CX platforms.
  • Strong executive presence and customer-facing communication.
  • Experience supporting complex multi-stakeholder deals.
  • Comfort with new logo and expansion opportunities, travel up to 25%.
  • Ability to thrive in ambiguity and lead through change.

🎁 Benefits

  • Health, dental, vision plans.
  • Life, disability, and supplemental indemnity.
  • Flexible Time Off and paid holidays.
  • 401(k) with company match + HSA contributions.
  • Wellness programs and career development opportunities.
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