Conversion Copywriter

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

About the Role

We’re looking for a sharp, strategic Content Copywriter who knows how to turn words into measurable results. This role focuses on crafting high-converting email campaigns, landing page copy, and sales enablement content that move prospects from awareness to action. You’ll collaborate across marketing, product, and sales to make sure every message lands with precision—and converts.

What You’ll Do

• Write persuasive, brand-aligned email copy for nurture campaigns, product launches, and customer lifecycle touchpoints.
• Partner with lifecycle, demand gen, and sales teams to test and refine messaging for conversion.
• Concept and develop copy for landing pages, ads, and campaign assets with a strong focus on performance metrics.
• Collaborate with designers to ensure copy and visuals work seamlessly together.
• Continuously analyze engagement data to optimize tone, structure, and CTAs.
• Maintain a deep understanding of our customer journey and voice of customer to tailor copy accordingly.
• Review and edit copy from freelancers or internal teams to ensure consistency and clarity.

What You Bring

• 3–5 years of experience writing conversion-driven copy for a SaaS or B2B brand.
• Proven success creating email campaigns that drive clicks, demos, or sales.
• Ability to write crisp, human-sounding copy that communicates value quickly.
• Comfort interpreting data and A/B test results to improve performance.
• A collaborative mindset and ability to manage multiple fast-moving projects.
• Experience with email platforms (HubSpot, Marketo, Iterable, etc.) a plus.

Nice to Have

• Background in CRO, lifecycle marketing, or direct-response copywriting.
• Understanding of behavioral triggers and segmentation strategies.
• Experience overseeing freelancers or agency writers.

Why You’ll Love It Here

• You’ll own the words that drive real revenue.
• Work with a team that values creative experimentation and clarity over fluff.
• Competitive pay, growth opportunities, and flexible work options.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards