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Added
14 days ago
Location
Type
Full time
Salary
Not Specified

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Related skills

okta microsoft 365 kandji intune azure ad

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contacttalent@nextech.com.

Job Summary

This role provides hands-on IT support and systems administration across Microsoft 365, identity platforms, and endpoint management tools. The IT Specialist handles user lifecycle tasks, device provisioning, troubleshooting, and operational support for a remote workforce. The position collaborates closely with Corporate IT and Security to maintain a reliable, secure, and well-documented environment that aligns with organizational standards and regulatory requirements.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

  • Provide technical assistance for issues related to computer systems, hardware, software, and SaaS services.
  • Support identity lifecycle tasks across Microsoft 365, Azure AD/Entra ID, Okta, and other business systems.
  • Set up and configure new user accounts, devices, and required software.
  • Support user offboarding, including timely access removal and hardware recovery.
  • Manage device provisioning, configuration, and patching using endpoint management tools
  • Support administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams.
  • Troubleshoot issues across Windows and macOS devices.
  • Maintain accurate asset inventory, ensure devices are tagged, and update asset records.
  • Assist with basic security tasks such as MFA setup, access reviews, endpoint alerts, and compliance checks.
  • Document standard operating procedures, runbooks, and knowledge base content.
  • Support incident response activities as directed.
  • Install, update, and troubleshoot core business applications.
  • Carry out additional responsibilities as assigned based on business needs

    • Minimum Requirements

  • 2–4 years of IT support or systems administration experience.
  • Working knowledge of Microsoft 365, Azure AD/Entra ID identity concepts, and cloud/SaaS administration.
  • Experience with endpoint management tools such as Intune, NinjaOne, or Kandji.
  • Proficiency supporting both Windows and macOS environments.
  • Strong communication, organization, and time management skills.
  • Ability to work effectively with remote and onsite-event employees.
  • Understanding of Active Directory, security permissions, and MFA.
  • Customer-focused and calm under pressure.

    • Preferred Qualifications

  • Associate or bachelor’s degree in IT, Computer Science, or related field.
  • CompTIA certifications such as A+, Network+, or Security+.
  • Microsoft 365 Modern Desktop Administrator or similar certification.
  • Experience supporting audiovisual systems, VPN/wireless networks, or IT process automation.
  • Familiarity with ITIL practices.

    • Work Environment/Physical Demands

  • Remote office environment: Works primarily at a desk using a computer, with moderate noise levels. Supports remote users.:
  • Frequent sitting and computer-based work.
  • Some walking and standing for equipment and user support.
  • Occasional lifting and moving of IT hardware such as laptops and monitors.

    • Additional Information

    Total Rewards

    Generous annual bonus opportunity

    401(k) with Employer Match

    Paid Time Off & Holidays: 40 hours of paid personal time beginning January 1st of each year; 15 days of accrued PTO (increasing with years of service) and 11 paid holidays.

    Volunteer Time Off

    Insurance: Choice ofMedical, Dental, and Vision plans

    Health Savings Account with employer match

    Flexible Spending Account

    100% Company-Paid Parental leave

    100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

    Nextech Luminary Peer Recognition Program

    Wellness Programs

    Employee Assistance Program with free counseling sessions available

    Corporate Discounts on Retail, Travel, and Entertainment

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