Principal Digital Product (Portfolio) Designer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We’re looking for a Principal Digital Product Designer to shape transformative digital experiences for healthcare professionals and patients across our commercial portfolio. In this role, you’ll bring deep UX expertise and a sharp visual sensibility to the forefront of complex digital product initiatives. Working closely with cross-functional partners—including product managers, engineers, and medical affairs—you’ll help define and deliver best-in-class user experiences that are intuitive, scalable, and aligned to business and user needs.

This role will join a team of experts building a world class commercial pharma brand experience. Your role may operate individually or alongside a mid-level UI designer, allowing you to focus on driving user research, information architecture, interaction models, and design systems thinking, while also guiding high-quality visual outcomes.

• Execute with visual excellence—Define the mood, tone, look, and feel of future products and services, and translate this vision into high-fidelity design prototypes and engaging visual assets with little supervision and oversight.
• Elevate our visual standards—Maintain and refine our design language across a wide range of projects, from consumer apps to immersive patient journey storytelling.
• Enhance usability & engagement—Translate complex requirements into clear user journeys, flows, and interfaces
• Apply systems thinking—Ensure new features scale effectively and align to our design system, accessibility guidelines, and platform constraints
• Mentor & inspire—Provide thoughtful direction, critique, and mentorship to other designers, ensuring elegance and innovation in all aspects of our work.
• Champion design craft—Bring a deep knowledge of typography, color, grid systems, motion, and visual composition to create pixel-perfect, polished digital experiences.
• Drive strategic impact—Cultivate industry influence to ensure our design practice remains at the forefront of industry trends, best practices, and emerging technologies.
• Communicate & collaborate—Present design rationale persuasively across teams, stakeholders, and leadership, translating complex ideas into clear, compelling narratives. 

• 10+ years of experience in visual design, UI design, or digital product design, with experience working in an agile or digital product development environment.
  • A stellar portfolio showcasing best-in-class design work across interface and screen-based experiences, demonstrating mastery of typography, grid, layout, and color theory.
• Demonstrated experience in digital B2C commercial executions
• Strong experience in designing for digital products (web, mobile, and beyond), with a focus on scalable design systems and component-based workflows.
• Track record of shipping high-impact digital experiences with proven expertise in balancing business, brand, and user needs.
• Excellent communication skills—You can articulate complex design concepts in a clear, concise, and inspiring way.
• Strong collaboration mindset—You enjoy working cross-functionally and thrive in a team-oriented environment.
• Creative leadership experience—Mentorship, critique, and a passion for elevating design teams.
• Exposure to motion design, micro-interactions, or front-end development principles
• Experience with mobile user experience and mobile application design patterns
• Preferred but not required - History leading design teams in healthcare, pharmaceuticals or other highly regulated industries.
• Preferred but not required - Understanding of contemporary development processes and familiarity with the possibilities and deployment of modern front-end libraries and frameworks.