New Restaurant Associate - UAE

📋 Description

• Guide new restaurant partners during first 56 days; educate on practices and tools.
• Work with newly onboarded restaurants and handle challenging situations with empathy.
• Manage and prioritize a call list, schedule follow-ups, log outcomes.
• Act on ad hoc tasks with clear instructions from leads/management promptly.
• Demonstrates strong attention to detail; provides rx partners with accurate information.
• Uses tools to drive efficiencies through proper documentation.
• Upsell and tailor calls based on the partner's position.
• Build trust and relationships with new restaurants to ensure success.
• Provide clear communication to resolve rx partners' queries.
• Adhere to best practices and represent Deliveroo professionally.

🎯 Requirements

• Education (BSc/BA in business or related field).
• Experience up to 2 years in commercial/account management.
• Experience in relationship management / customer service.
• Excellent communication.
• Comfortable trying new processes and able to charter new ones.
• Tools: Salesforce, Google Sheets, Admin, Restaurant Hub; Arabic a plus.

🎁 Benefits

• Solve meaningful problems at real scale.
• See your impact quickly in a high-ownership environment.
• Grow through challenge and ownership.
• Culture built for builders: collaboration, flexibility, learning.