Related skills
salesforce experience cloud enterprise architecture amazon connect service cloud📋 Description
- Provide industry best practices and serve as a trusted client advisor
- Drive requirement gathering and serve as the Salesforce platform expert
- Build strategy and roadmap enabling quick wins and long-term goals
- Leverage Salesforce tech: Experience Cloud, Service Cloud, Knowledge
- Provide design specs, infrastructure, and project plans input
- Translate business requirements into well-architected solutions
🎯 Requirements
- Significant business process, technical consulting, or enterprise architecture experience
- 3+ years of CRM industry experience (Salesforce platform preferred)
- Proven ability to design and optimize business processes and integrate processes across disparate systems
- Understanding of basic UX principles
- Willing and able learner of new technologies
- Extremely strong written and oral communication
🎁 Benefits
- Remote and in-person options across HQ and regional hubs
- Travel up to 25% for certain roles
- Flexible schedule and supportive culture
- Collaborative environment with open exec town halls
- Celebrate success with team events and activities
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