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crm salesforce onboarding apis integration📋 Description
- Act as POC for camp brands, optimize presence on platform.
- Lead technical onboarding of network providers into CSR and Salesforce.
- Resolve escalations, relay feedback, and drive long-term strategy.
- Gather partner feedback to influence product roadmap for childcare.
- Monitor partner health metrics and drive retention and growth.
- Manage end-to-end lifecycle of camp brand partners.
🎯 Requirements
- 2–4 years in Account Management, Partner Success, or customer service.
- Strong communication to articulate needs to partners (fulfillment, CSAT).
- Expert problem solving with de-escalation under pressure.
- Technical savvy with APIs or reporting tools for integration.
- Excellent organization; PM experience with multiple launches.
- Proactive mindset; turn frustrated partners into advocates.
🎁 Benefits
- Salary: $55,000–$65,000 per year.
- Bonuses and incentives available.
- Health, life, and disability insurance.
- 401K with employer matching.
- Paid holidays and PTO.
- Hybrid in Dallas; in-office Mon, Wed, Thu.
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