Sales Engineer, North America

Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.

Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia, Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.

Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.

About the Role

As a Sales Engineer, you will serve as the technical bridge between customers, partners, and our sales team. Your role is to design, demonstrate, and guide the deployment of complex video monitoring and security solutions, ensuring that customer requirements are translated into robust and scalable architectures.

This role is highly technical and hands-on, with responsibilities spanning pre-sales solution design, demos, proof-of-concepts, and post-sales project consultation. You will also play a key part in managing demo environments and representing Network Optix at trade shows and partner events.

• Partner with sales managers to understand customer business drivers and technical requirements.
• Design and propose solutions using Nx EVOP, integrating video analytics, cameras, storage, and third-party systems.
• Support customers and partners with proof-of-concept deployments, pilots, and pre-sales evaluations.
• Provide post-sales technical consultation (system design, scaling, and integration guidance).
• Deliver engaging presentations, demos, and training sessions for customers, partners, and industry events.
• Build and maintain operation and maintenance documentation for customer projects.Manage and maintain demo systems (corporate demo labs and trade show setups).
• Collaborate with Product, Support, and Marketing teams to provide market/user feedback and strengthen the product roadmap.

Experience: 5+ years in a technical role (system installer, system engineer, developer, or similar). Direct pre-sales experience preferred but not required if technical/customer-facing.

Domain Knowledge:

• Hands-on experience with enterprise VMS platforms (Nx, Milestone, Genetec, Aimetis, etc.) or comparable security/video systems.
• Strong understanding of networking (LAN/WAN, IP, routing, firewalls).
• Experience with cloud environments (public/private/hybrid) and solution architecture.
• Solid grasp of hardware requirements/specifications for video/security projects (servers, storage, cameras).

Education: Bachelor’s in Computing, Networking, Engineering, or related (or equivalent experience).

Soft Skills:

• Strong communication and presentation skills.
• Ability to simplify technical concepts for diverse audiences.
• Customer-focused mindset with problem-solving approach.
• Collaborative, proactive, and adaptable.
• Proficiency in English (additional languages a plus).

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• Onsite work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Hybrid or Remote

The role is primarily designed as a hybrid, with office location in  Portland, Oregon, Walnut Creek, CA OR Burbank, LA, the position includes some in-office time.