Champion HONK's platform-quality story to partners and show tech-driven outcomes.
Create compliant, high-quality service networks in targeted zones.
Own compliance and service standards for providers, insurers, and customers.
Monitor provider performance against metrics like dispatch time and NPS.
Handle a high-volume of partner communications via email, phone, and chat.
Proactively manage partner churn with data-driven conversations.

🎯 Requirements

Experience in high-volume, partner-facing operations or account management.
Strong communication skills across channels.
Comfortable working with data to monitor performance and guide decisions.
Proven ability to manage competing priorities in a fast-paced environment.
Confidence in handling difficult conversations and driving toward resolution.
Strong judgment and a high sense of ownership.

🎁 Benefits

Secluded, uninterrupted workspace for confidentiality.
Reliable internet (min 5 Mbps down / 2.5 Mbps up).

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