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python apis itsm network automation runbook📋 Description
- Contribute to automating Network Operations for global Enterprises and MSPs.
- Lead customers in identifying high-impact automation targets via ITSM data.
- Design automation solutions by analyzing customer network tech, playbooks, and docs.
- Train and develop customer engineers on NetBrain automation.
- Architect and build automation for critical network tasks using Runbook, Qapp, Dataview.
- Engage with vendor partnerships to create automation content.
- Additional responsibilities as assigned.
🎯 Requirements
- Degree in STEM or equivalent work experience.
- 5+ years in software development, network engineering, or automation.
- Solid understanding of network tools: monitoring, incident management, log analysis.
- Strong analytical and troubleshooting skills.
- Excellent verbal and written communication; cross-team collaboration.
- Fluent in English with strong communication and presentation skills.
- Attention to detail and commitment to quality.
🎁 Benefits
- Global presence with offices worldwide.
- Opportunities to transfer to other offices for top performers.
- Training and development of customer automation knowledge.
- Inclusive, equal-opportunity employer.
- Work with a no-code automation platform.
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