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itsm network automation automation netbrain runbook📋 Description
- Contribute to automating and transforming Network Operations for global Enterprises and MSPs
- Lead customers in identifying high-impact automation targets via ITSM data
- Analyze customer network tech, playbooks, and design docs to automate
- Train and develop customer engineers on automation within NetBrain platform
- Architect automation for critical network tasks via NetBrain Runbook, Qapp, Dataview
- Engage with vendor partnerships and research knowledge to create automation content
🎯 Requirements
- 5+ years in software development, network engineering, or related roles
- Strong understanding of network tools: monitoring, incident management, and logs
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication; cross-team collaboration
- Must hold active U.S. Government security clearance (Secret/Top Secret)
- Willingness to travel up to 25% to customers
🎁 Benefits
- Total rewards include 401k and medical/dental coverage.
- Total rewards philosophy explained by recruiter.
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