Manager, Product Design

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024

• LinkedIn’s Top Startup in Canada for 2022 and 2023

• Top-ranked mobile apps and credit cards

• Team of 700+ people

• 1M+ customers

• 10K+ retail partners

The Role

Neo Financial is seeking a Manager, Product Design to join our Calgary, AB team. You’ll be leading a cross-functional group of designers focused on delivering high-quality, customer-centric digital experiences across Neo’s suite of financial products.

As a Manager, Product Design, you'll work closely with product managers, engineers, strategists, and other stakeholders to shape, design, and ship experiences that help Canadians get more from their money. You’ll guide a talented team through the design process—from discovery and definition to delivery and iteration—while creating an environment that fosters creativity, collaboration, and excellence in execution.

What you'll be doing:

• Lead a team of product designers, providing mentorship, feedback, and support in their professional growth

• Own day-to-day design delivery and ensure consistent execution across multiple teams or product areas

• Collaborate closely with Product Management, Engineering, and other Design Leaders to define problems and solutions that create meaningful impact

• Advocate for customer needs and ensure user insights are embedded in the design process

• Drive clear communication and alignment between design and cross-functional teams

• Help improve design operations, tooling, and workflows to enable effective collaboration and scale

• Contribute to the growth and evolution of our design system

• Foster a culture of quality, inclusion, accountability, and continuous improvement within the team

Who we are looking for:

• 2+ years of experience managing and mentoring a team of product designers

• 7+ years of experience in UX or product design, with a portfolio that demonstrates strong craft and problem solving

• Proven ability to lead design efforts in fast-paced, start-up environment

• Excellent communication, collaboration, and organizational skills

• Experience working in complex, cross-functional product environments

• Financial technology or banking experience is a bonus

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.