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salesforce customer service call center qlikview phi📋 Description
- Work with Nurse Coordinator to maintain and support existing customers.
- Assess patient needs focusing on support, logistics, and problem solving.
- Maintain a service-oriented relationship with patients.
- Ensure data and analysis requests are addressed promptly.
- Help manage business tools (QlikView, Salesforce).
- Identify and nurture patient relationships to schedule ongoing testing.
🎯 Requirements
- Minimum 2 years Call Center experience (inbound/outbound).
- Minimum 2 years sales experience.
- Background in medical or biological sciences preferred.
- Outgoing personality with excellent oral and presentation skills.
- Think strategically as well as execute tactically.
- Strong MS Excel skills and quantitative ability.
🎁 Benefits
- Comprehensive medical, dental, vision, life, and disability plans.
- Free testing for employees and dependents; fertility care benefits.
- Parental leave, 401k, commuter benefits, referral program.
- Remote USA pay range: $77,200–$96,450 USD.
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