People Business Partner

Narvar is growing! Narvar is a late stage, fast paced startup and we’re currently looking for a People Business Partner to set the tone for Narvar’s culture. You will be responsible for driving people-focused strategies and solutions within a particular business unit and ensuring their successes align with the overall direction of the business. 

What we’re looking for

Our ideal candidate will have a strong working knowledge of all HR best practices, be familiar and comfortable with having crucial conversations, and be confident aligning and communicating business objectives to employees and members of leadership teams. To be successful in this role you must have a proactive attitude toward solving employee and business issues and the ability to act as a strong thought-partner and leader for your business unit. Above all, you are passionate about the Narvar employee experience and support Narvar’s mission.

Responsibilities

• Establish strong partnerships with employees and management to communicate, interpret, consult, and educate on various HR policies, procedures, laws, standards and government regulations
• Serve as a change agent and member of your organization’s leadership team to help drive strategic growth plans and objectives within the business unit
• Act as liaison between management and each facet of HR in order to meet its People related goals and needs, including talent management and workforce planning, facility/building needs, onboarding and retention, succession planning, total rewards strategy, employee development and growth, etc.
• Collaborate closely with the broader People Team to identify training needs, create training content, and educate employees and management as needed
• Provide day-to-day coaching to managers and leaders on a variety of actions including employee relations issues, talent management and development and driving employee performance 
• Analyze trends and relevant HR metrics to develop solutions, HR programs and policies
• Program development and management: Develop timelines for annual programs, own the lifecycle of HR programs.
• Establish and maintain a culture of responsiveness and urgency when working with stakeholders in order to formulate trust, lead change, and catalyze motivation
• Attend department management meetings to educate, facilitate discussion, maintain a consistent understanding of the organization’s needs and goals, and provide strategic insights
• Conduct frequent stay interviews with employees and working with peers to present them to management in meaningful ways
• Manage and resolve all employee relations issues for your business unit, conduct thorough and objective investigations, and partner with Legal as needed
• Maintain an in-depth knowledge of HR laws and regulations, reducing legal risks and ensuring regulatory compliance. Consults with Legal as needed.
• Partner with various team members and managers to create, oversee, facilitate, and participate in projects as needed

Minimum Qualifications

• 3 - 5 years experience in HR, preferably in a Business Partner role
• Experience working with senior management, providing strategic thinking and the ability to translate strategy into plans for execution
• Ability to manage multiple stakeholders and competing priorities with a sense of urgency and the ability to pivot quickly based on changing needs of the business
• Excellent communication and organizational skills 
• Excellent interpersonal and customer service skills to be used to build strong partnerships
• Ability to comprehend, interpret and apply appropriate HR laws, guidelines, regulations and policies
• Ability to maintain confidentiality and handle issues ethically and with integrity
• Preferred: PHR or SHRM-CP certification

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey and that's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Sonos, Nike and 1500+ other brands. Through the pandemic we have pivoted and embraced a fully remote workforce where together we've served over 500 million consumers worldwide, processing over 7 billion orders last year alone within 38 countries and across 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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