Related skills
customer support french german spanish english📋 Description
- Respond to customer requests clearly as frontline supporter
- Deliver on KPIs: fast responses, low backlog, high satisfaction
- Share feedback and issues with the team using proper escalation
- Provide feedback to optimize current processes
- Resolve issues efficiently via phone and email
🎯 Requirements
- Fluency in 2+ languages: French, Spanish, German, Polish, Czech, or Italian
- Fluent in written and spoken English
- Experience in customer-facing roles
- Experience with tech support or product support
- Experience with phone and email-based support
- Strong written and verbal communication skills
🎁 Benefits
- Copenhagen office with gym, indoor ball court, rooftop terrace
- Global team and opportunities to connect with partners
- Values-driven culture: Dare, Own it, Level up, Play as a team, Customer Centric
- Diversity and inclusion
- Growth and development opportunities
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