Manager, Presales Solutions Engineer- West USA

Location: We would ideally like this person to be local to the Bay Area with the ability to go into that office as needed. We would consider candidates anywhere in PST only, if not local to the Bay Area.

We are currently seeking an exceptional and motivated Presales Solutions Engineering Manager (SEM) to join our dynamic presales team. As a SEM, you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise and leadership capabilities to enhance our business scalability, develop our unique ICs, and ensure we are able to accurately forecast Moveworks’ expansion across all domains, industries, and regions.

In this position, you will be a guiding technical force, equipped with a profound understanding of the Moveworks platform. Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business, while also identifying opportunities to disseminate your insights across the Presales team. Your role will encompass crafting customized solutions, qualifying and developing ways of delivering compelling proof-of-concepts, creating in-depth presentation materials, and leading cross-functional projects aimed at securing enterprise-level clients.

Additionally, this role blends technical expertise with strategic thinking, excellent communication skills, and difficult leadership conversations which result in the vision for what takes a company through Series D, IPO, and beyond, This optimization of our solutions, decisiveness, and yearning for scaling continuous improvement is what creates the best Solution Engineering manager, Presales Org, and company at large.

If you possess a strong technical background, enjoy scaling impact through the enablement of others, and have a fervent enthusiasm for tackling our most ambitious strategic challenges through people management, then this is a unique opportunity to be at the forefront of the Conversational AI landscape.

What you’ll do:

• Lead, mentor, and develop a team of Sales Engineers, supporting discovery calls, live demos, and solution alignment.
• Directly own the forecasting, execution, and technical qualification of deals for your region(s).
• Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives.
• Leverage your technical expertise to refine innovative solutions to solve our customers' business problems and scale them through our team.
• Collaborate directly with economic buyers on deals, coaching your team to engage with architects, developers, administrators, and other technical points of contacts to achieve a technical win.
• Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements.
• Evangelize Moveworks through field, corporate, and regional marketing events.
• Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing.
• Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge, expertise, and specialty.
• Execute these tasks in-person directly with customers for upwards of 25% of the time.

• Seasoned professional with over 8 years of hands-on experience in pre-sales customer-facing technical roles and/or pre-sales management roles.
• Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions.
• Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
• Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible.
• Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions.
• Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs.
• Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes.
• Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations.
• Comfort in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash).
• Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence.
• Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives.
• Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity.
• Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience.
• A coach through and through, but one who can pinch hit as needed at all levels of an opportunity.
• Added benefit if experienced with Conversational AI technologies.

Base Compensation Range: $160,000- $210,000

Compensation Structure: OTE [Base Salary + Commission] + Equity