Loan Monitoring Officer

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria

Location:Lagos

Job Responsibilities

• Liaising with Field Credit Officers to follow up on upcoming repayments

• Providing clarifications about repayments and interest accrued

• Following up with Field Credit Officers on loans in default

• Approving loan requests at the Portfolio Manager level

• Handling customer enquiry requests from Field Credit Officers in regards to loan repayment

• Following up with Field Credit Officers on loans that are due for repayment

• Tracking low turnover of businesses on the loan and following up with Field Credit Officers to ensure improvement

• Perform all other functions as may be assigned by a supervisor

Qualifications

• A minimum of HND/B.Sc. in any business related discipline

• A minimum of 2 years' experience in credit risk or field verification is an added advantage

Relevant Skills

• Apt attention to details

• Proven simple/complex analytical skills

• Excellent communication, presentation and interpersonal skills

• Agility and perseverance