Site Reliability Engineer - Lisbon

Your opportunity

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

As a Reliability Engineer with a focus on Resilience within Mollie's Developer Enablement domain, you'll be instrumental in building and maintaining robust processes and systems designed to meet the highest standards of reliability and operational excellence. You will steward our production readiness, support engineers in best practices, and advocate for an improved developer experience in creating resilient services.

What You'll Do

• Implement and advocate for resilience patterns such as Feature Flags, Circuit Breakers, and graceful degradation.

• Champion production readiness across the company by setting technical directions and automating processes for sustainable production practices.

• Collaboration across teams to embed best practices for observability, resilience and operational excellence.

• Run monthly training workshops on Site Reliability Engineering concepts and author reliability bulletins to address engineering challenges.

• Enable safer release procedures, like blue-green deployments or canary releases.

• Identify and advocate for solutions to reduce friction in production service management, collaborating with infrastructure teams to scale developer tools and practices.

• Facilitate and engage in incident reviews and participate in cross-functional squads to address complex reliability issues.

• Apply Chaos Engineering practices during game days, disaster recovery exercises and business continuity drills.

• Foster a culture of continuous learning and improvement, mentoring peers, and contributing to a collaborative work environment.

Who You Are:

• Possess around 4 years of experience with distributed systems, with a knack for quickly understanding unfamiliar services and production patterns.

• Have prior experience facilitating Incident Reviews, root cause analysis, writing post-mortem documents for continuous improvement.

• A strong educator at heart, experienced in teaching others or creating developer-focused documentation.

• Good coding skills in languages relevant to our stack (e.g., PHP, Java, Python, Go), with a taste for automating manual processes to scale impact.

• Empathetic, collaborative, with excellent verbal and written communication skills, capable of working effectively in a remote setting across teams.

• Driven by challenges, eager to dive into new codebases and systems, with the determination to navigate and clarify ambiguity.

• Advocate for sociotechnical systems, recognizing the inherent connection between technology and social structures.

Please apply with your CV in English

Kindly note that relocation support is not offered for candidates outside of Europe for this role.