Product Delivery Manager

Product Delivery Manager - Real Time Monitoring

About Mollie

At Mollie, we're on a mission to simplify payments for every business in Europe. What started 20 years ago as a better way for companies to get paid has grown into an all-in-one financial services solution for over 250,000 businesses. With a team of 850+ Mollies across the continent, we're a growth engine for our customers. But we're just getting started. As we launch game-changing products, we need passionate people to help us build the future of Mollie. And that's where you come in.

Your Opportunity

We are looking for a Product & Delivery Manager to become the new Accountable Lead for our Real Time Monitoring (RTM) Team in Milan. This isn't a role for someone who wants to discover new problems; it's for a pragmatic doer who excels at finding innovative solutions to existing challenges.

As a Product Delivery Manager, you will be a key member of a cross-functional team of Application and Analytics Engineers. You will be responsible for the successful delivery of our real-time transaction monitoring and unified dispute management products. This role is ideal for a candidate who thrives in the solution space, focusing on innovative execution rather than new problem discovery.

What You'll Be Doing

As the Product Delivery Manager, you will be the driving force behind two core missions:

• Real-Time Transaction Monitoring: You will lead the charge in building and enhancing our low-latency, compliant system for detecting financial crime. Your focus will be on ensuring rock-solid reliability, lightning-fast transaction scoring, and building intelligent, automated mitigations. You'll ensure the platform is scalable for future payment methods and primed for machine learning enhancements.

• Unified Dispute Management: You will deliver a world-class, merchant-facing portal that streamlines dispute resolution across all payment methods. Your goal is to drive merchant adoption, accelerate resolution times, and boost satisfaction, all while making it easy to onboard new payment flows.

You will be the central node connecting your engineering team with stakeholders across the company. You'll own the roadmap, translate complex needs into a clear backlog, and drive your team's focus to deliver high-quality outcomes with executional excellence.

What you'll bring:

We're looking for a leader with a relentless drive for execution. You don't just manage projects; you deliver meaningful business and customer impact.

• Proven Delivery Experience: You have a solid track record in a product delivery or management role within a high-growth tech environment (FinTech or Payments is a plus). You know what excellent execution looks like and have experience leading complex, technical projects.

• Radical Ownership & Execution Bias: You have an unstoppable urge to get things done and take full responsibility for the outcome. You think in terms of results, not just tasks.

• Customer & Data-Driven Mindset: You are skilled at using customer research and data to validate opportunities and measure success. You are fluent in analyzing KPIs to guide decisions and learn from outcomes.

• Complex Problem-Solving: You are adept at using discovery practices and a continuous improvement mindset to develop innovative solutions for challenging problems.

• Effortless Influencer: You command respect and build consensus without relying on direct authority. You have exceptional communication and stakeholder management skills, capable of aligning people and resources to deliver high-impact products.

• Thrives in Controlled Chaos: You see ambiguity as an opportunity. A fast-paced, constantly evolving environment is where you do your best work.