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customer service merchandising leadership training store operations📋 Description
- Act as store leader when managers are away; open/close store and assign tasks.
- Deliver exceptional customer experience; engage customers warmly and guide them.
- Share product knowledge, drive sales, handle purchases, returns, and exchanges accurately.
- Maintain brand standards; merchandise, replenish, and organize sales floor and stockroom.
- Help train new teammates to uphold service, appearance, and procedures.
- Promote events, product launches, and promotions to drive traffic and sales.
🎯 Requirements
- Retail or customer-facing experience; keyholder/supervisory preferred.
- Strong communication and leadership; customer-first mindset.
- Tech-savvy; proficient with POS, tablets, and retail tech.
- Able to work flexible hours including evenings, weekends, holidays.
- Dependable, punctual; follow directions and take initiative.
- Lift up to 40 lbs; climb ladders and stand for long periods.
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