Mixlab, the fast-growing veterinary compounding pharmacy, is hiring Processing and Compounding Pharmacy Technicians in our Wisconsin pharmacy. We are looking for Technicians who are obsessed with details and are driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our WI operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike. This role reports directly to the Pharmacist-in-Charge. Applicants will be considered for both roles and if hired, may have opportunities to be cross trained in Processing, Non-Sterile Compounding.
We have both Full-time and part-time positions available.
Processing Responsibilities: Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing ordersEnsure accuracy of patient information and records, and update as necessaryCheck for completeness of prescriptionsHandle customer interactions in a friendly and professional mannerPartner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operationKeep accurate records and monitor inventory levels in accordance with Wisconsin State Board of Pharmacy & Federal regulations and company policies and proceduresMaintain an organized work area and upkeep the appearance of the pharmacyCross-train across other Mixlab functions over time including customer service, logistics, and compoundingChampion the pet parent experience by recommending digital process changes and troubleshooting bugs Compounding Responsibilities: Assist with the compounding of non-sterile and sterile pharmaceutical preparations including but not limited to oral liquids, pastes, and injections under the supervision of the managing pharmacist. Please note: Hormones and other potentially hazardous chemicals are used in non-sterile compoundingConsistently meet standards of accuracy and potencyPackage and label prescriptions, including bulk medicationsMonitor inventory levels, re-order low inventory or expiring chemicals, and receive new inventoryMaintain accurate records including SDS and Certificates of AnalysisPerform environmental monitoring and perform cleaning tasks per defined schedule and techniquesQuickly and efficiently solve problems and jump in to help the team where necessary About You: You are registered with WI Board of Pharmacy as Pharmacy Technician.Processing: You have experience working in a data processing, fulfillment, or retail roleCompounding: You have at least 2 years of experience working as a pharmacy technician directly with pharmacists in a compounding pharmacyYou have experience working in veterinary care or the medical field, or a strong interest in working in the fieldYou have a strong attention to detailYou have a customer-focused (and in our case, a pet-focused!) mindsetYou thrive in a fast-paced work environmentMust be able to remain in a stationary position 50% of the time.Must be able to move boxes holding medications weighing up to 25lbs across the officeYou have excellent communication skills - both written and verbal - and are a collaborative, team-playerYou have an all-hands-on-deck attitude with an ability to remain calm and excel under pressureYou have the ability to learn and adapt to new processes and proceduresYou constantly strive to “wow” clients and patientsYou have a strong sense of ownership and accountabilityYou are scrappy and resourcefulYou’re not afraid of wearing multiple hats - you pitch in to help the team when necessaryYou have flexibility to work nights, weekends, and holidaysMUST LOVE PETS! Additional Information About Mixlab:
Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we’ve established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.
