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3 days ago
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Full time
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Related skills

ux design user research usability testing interviews qualitative methods

About Mistral

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source, and cutting-edge models, products, and solutions. Our comprehensive AI platform is designed to meet the needs of enterprises, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.

We are a dynamic, collaborative team passionate about AI and its potential to transform society.

Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, the USA, the UK, Germany, and Singapore. We are creative, low-ego, and team-spirited.

Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on

https://mistral.ai/careers.

Why this role matters

We’re building Mistral’s first dedicated research function to uncover how users *truly* interact with our products—Le Chat, AI Studio, and Mistral Vibe—for the next decade. At Mistral, we move fast and iterate faster. We’re not just designing tools; we’re redefining how people collaborate with AI. If you’re a researcher at heart—obsessed with speed, autonomy, and turning insights into action—let’s talk.

About Mistral’s Products

Our suite of AI-powered tools is transforming workflows:

Le Chat:

The conversational interface for seamless human-AI interaction.

AI Studio:

The platform for building and deploying AI agents.

Mistral Vibe:

The coding companion that turns ideas into code.

We’re here to decode how users engage with these tools, identify friction points, and uncover opportunities to make them indispensable—especially in enterprise contexts.

What You’ll Do

Define the research function:

Establish processes for user interviews, persona development, and usability testing at speed.

Uncover insights:

Conduct interviews and analyze data to reveal *why* users behave the way they do.

Shape strategy:

Translate research into clear, actionable recommendations for product and design teams.

Collaborate cross-functionally:

Work closely with Product, Engineering, Science, and Solutions to align research with business goals.

Test and iterate:

Evaluate new designs and features through rapid user testing, ensuring they meet real needs.

You’re a Great Fit If…

✔ You have

8+ years of experience

in user research, with a portfolio showcasing personas, interview insights, and strategic recommendations.

✔ You’re a

strong, efficient communicator

who excels at presenting insights to stakeholders.

✔ You have previous

UI/UX design experience

to help translate insights to product

✔ You go

beyond finding insights

by proactively sharing, communicating, and make implementation happen

✔ You’re fluent in

qualitative and quantitative methods

(e.g., interviews, surveys, persona mapping, UX journeys, usability testing, etc).

✔ You

move fast

and thrive in iterative environments.

✔ You’re

autonomous, self-motivated

, and comfortable navigating ambiguity.

✔ You have

strong French proficiency

(written and spoken).

✔ You’re passionate about

enterprise and AI

and have experience in these domains.

✔ Bonus: Experience with AI tools, developer workflows, or enterprise software.

Why Mistral?

Define research as a core part of our design process:

Help establish how research drives decision-making and shapes product strategy from day one.

Designing for good:

Your work will shape how the world interacts with AI, focusing on positive outcomes.

Zero-to-one impact:

Shape how we understand users and drive product strategy from scratch.

Builder energy:

Focus on solving real problems, not bureaucracy.

Location, Remote & Reporting

Location:

Based in Paris, with flexibility for remote work and a

biweekly or monthly cadence to Paris

for in-person collaboration.

Reporting:

You’ll report directly to the

Head of Design

and collaborate closely with

Product, Engineering, Science, and Solutions

teams to ensure research insights drive impact.

Additional Information

Location & Remote

The position is based in our Paris HQ offices and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity. Each manager can decide the amount of days worked remotely based on autonomy and a specific context (e.g. more flexibility can occur during summer). In any case, employees are expected to maintain regular communication with their teams and be available during core working hours.

What we offer

💰 Competitive salary and equity package

🧑‍⚕️ Health insurance

🚴 Transportation allowance

🥎 Sport allowance

🥕 Meal vouchers

💰 Private pension plan

🍼 Generous parental leave policy

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