Related skills
customer success networking project management hardware software📋 Description
- Lead end-to-end lifecycle for a strategic account
- Coordinate multi-product delivery across hardware, software, and workflows
- Serve as primary owner of customer-facing outcomes with internal teams
- Provide onsite technical support and troubleshooting
- Contribute to governance, roadmap, risk management, and progress tracking
- Build relationships with agency leadership, supporting QBRs/EBRs
🎯 Requirements
- 8+ years in customer-facing technical roles or complex deployments
- Comfort across hardware, software, networking, or integrated systems
- Strong communication with technical teams and senior stakeholders
- Experience driving cross-functional programs with multiple stakeholders
- Interest in helping organizations adopt new technologies and improve workflows
- Ability to work independently while collaborating with cross-functional teams
🎁 Benefits
- Competitive salary and 401(k) with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and vision plans
- Fitness programs
- Learning and development programs
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