Related skills
dns ldap windows server sso active directory📋 Description
- Primary technical POC for designated Premier Plus customers.
- Provide guidance to help integrate and maintain Okta deployments.
- Own end-to-end resolution of assigned customer issues.
- Meet or exceed customer expectations on response quality and timeliness.
- Collaborate with Customer Success Managers to manage escalations.
- Collect information and document bugs with Engineering for product issues.
🎯 Requirements
- 7+ years in customer support or technical roles.
- 1+ year administering or supporting Okta products.
- Expertise in Microsoft stack: Windows Server, Active Directory, DNS, DHCP, IIS.
- Passion for solving customer issues in a fast-paced env.
- Ability to learn new technologies quickly.
- Okta Professional and Okta Administrator Certifications.
🎁 Benefits
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!