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crm salesforce upselling customer service ecommerce📋 Description
- Host virtual wedding consultations; guide vision and stationery.
- Upsell and cross-sell to match wedding needs.
- Serve as brand ambassador; ensure exceptional experience.
- Answer questions on Minted products, customization, orders.
- Collaborate with other departments for support.
- Document interactions in CRM; follow policies.
🎯 Requirements
- Strong sales orientation and customer service focus.
- Excellent written and verbal communication.
- Build relationships; cross-sell and upsell.
- Flexible weekend hours; fast-paced environment.
- Tech-savvy; CRM experience (Salesforce a plus); eCommerce.
- Bachelor's degree or equivalent; 2+ years in customer-facing role.
🎁 Benefits
- Compensation: USD 42k-61k per year.
- Remote role; work from home.
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