Software Deployment Specialist

Join Our Team as a Software Deployment Specialist at Minitab!

Are you passionate about technology, customer success, and making an impact? Minitab is looking for a Software Deployment Specialist to help our customers successfully implement and maximize the benefits of Minitab Connect and Real-Time SPC. If you enjoy working with cutting-edge software, leading deployment projects, and providing top-tier customer education, this role is for you!

• Deploy and configure Minitab Connect/Real-Time SPC for customers, ensuring seamless onboarding.
• Deliver training sessions to educate users on best practices and effective utilization.
• Support customers by troubleshooting, resolving issues, and optimizing their experience.
• Collaborate cross-functionally with Marketing, Sales, Engineering, and Support teams to enhance customer success.
• Develop and refine technical documentation, product guides, and training materials.
• Analyze and improve deployment processes to enhance efficiency and customer satisfaction.

• 1-3 years of experience in software implementation, professional services, or customer success (preferably for an enterprise SaaS product).
• Technical knowledge of programming languages like MySQL, JavaScript, PHP, or experience with APIs is a plus.
• Strong problem-solving skills and the ability to think analytically.
• Excellent communication and interpersonal skills to engage with customers effectively.
• Bachelor’s degree in Computer Science or a related technical field (or equivalent work experience).
• Ability to travel occasionally to customer sites, industry events, and conferences.
• Fluency in Japanese and English language is required, additional languages is a plus.

At Minitab, we foster a collaborative environment where innovation, customer focus, and professional growth are at the heart of everything we do. You’ll have the opportunity to work with a talented team, impact global customers, and advance your career in a dynamic, fast-paced setting.

Ready to take the next step? Apply today and be part of a team that’s shaping the future of data analytics and business intelligence!