Assist with updating our help topics to support new designs and improvements
Perform a wide variety of technical support duties to assist the Information Development staff
Assist with special projects as assigned

🎯 Requirements

Strong written communication skills
Experience with SQL and JavaScript
Two years of college coursework in IST or technical writing
Proficiency with Microsoft Word, Excel, and Teams
Ability to communicate with all levels of management and staff
Ability to multi-task and meet deadlines

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