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workflow automation account management renewals notion ai📋 Description
- Drive growth, adoption, retention, and expansion for Notion.
- Lead AI-powered workflows to solve customers' problems.
- Own renewal execution grounded in value and outcomes.
- Help build the foundations of Customer Success at Notion.
- Shape the future product with customer insights.
- Elevate your skills as we tackle our most impactful challenges.
🎯 Requirements
- 5+ years in Customer Success or Account Management.
- End-to-end customer journey from adoption to renewal.
- Strong discovery skills to uncover customer challenges.
- Comfort with technical concepts and AI workflows.
- Articulate value to senior audiences.
- Native level Japanese and business English.
🎁 Benefits
- Anchor Days: in-office Mon/Tue/Thu.
- Inclusive, equal opportunity employer with diverse workforce.
- Reasonable accommodations for qualified applicants.
- Global Recruiting Privacy Policy and data protection.
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