Related skills
slack salesforce tableau jira confluence📋 Description
- Own a portfolio of customers as their primary contact
- Onboard new customers and drive successful implementation
- Prescribe platform configurations for construction use cases
- Monitor account health, identify churn risks, intervene
- Drive product adoption, retention, expansion opportunities
- Collaborate cross-functionally with Sales, Product, and Support
🎯 Requirements
- Customer-facing commercial experience (CS/AM)
- Strong analytical and problem-solving skills
- High ownership and execution capability
- Excellent communication and stakeholder mgmt
- Ability to manage multiple priorities effectively
- Nice to Have: Experience in SaaS or construction tech
🎁 Benefits
- Equity options - own a piece of what you're building
- 20 days paid annual leave plus sick and carer's leave
- Parental leave - 16 weeks primary and 6 weeks secondary carers
- Learning & Development budget for growth
- Laptop and home office setup budget
- Flexible work - remote and hybrid options
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