Related skills
forecasting account management customer success saas renewals📋 Description
- Own the full commercial relationship for ~60–70 mid-market wellness brands.
- Drive retention, growth, and partner health across the lifecycle.
- Lead executive-level relationships and influence decisions.
- Collaborate with cross-functional teams to deliver a seamless experience.
- Develop strategic account plans to expand platform usage.
- Lead multi-year renewal and upsell negotiations.
🎯 Requirements
- 2-3+ years in account management, customer success, consulting, or strategic sales with retention and growth outcomes.
- Demonstrated success managing complex accounts—preferably SaaS or tech-enabled services.
- Proven ability to lead executive-level relationships and influence decisions.
- Strong commercial acumen with negotiation and revenue forecasting.
- Data-driven mindset; comfortable leveraging insights for retention and growth.
- Comfortable operating in a scalable, hybrid model including offshore partnership support.
🎁 Benefits
- Equal opportunity employer; values diversity.
- Encourages applicants from diverse backgrounds.
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