Related skills
crm slack ms office salesforce saas📋 Description
- Build relationships with customers, including Toast execs; log daily Salesforce entries.
- Retain SaaS revenue via consultative engagement and product recommendations.
- Drive activation and adoption via usage analysis and internal tools.
- Lead demos using Toast product knowledge to maximize value.
- Partner with leadership to own escalations, gather Voice of Customer feedback.
- Build cross-functional partnerships to engage customers when needed.
🎯 Requirements
- 6+ years account management experience
- Mid-Market or Enterprise customer management experience
- Strong leadership, teamwork, cross-department collaboration
- Strong communication/presentation for corporate and C-suite
- Able to operate independently with shifting priorities
- General technical proficiency using software
🎁 Benefits
- Hybrid work model enabling in-person collaboration
- Competitive compensation and benefits package
- Exposure to AI tools across teams
- Inclusive, diverse culture and opportunities for growth
- Supportive environment that promotes healthy lifestyle
- Opportunities to impact the restaurant community
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