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data analysis cross-functional collaboration predictive modeling customer segmentation dashboards📋 Description
- Lead customer intelligence and experience initiatives.
- Oversee Voice of the Customer program and insights.
- Manage customer data lifecycle and segmentation.
- Collaborate with cross-functional teams on data-driven decisions.
- Develop dashboards and regular leadership reports.
- Mentor and grow a team of analysts.
🎯 Requirements
- Bachelor’s degree in related field.
- 4+ years in data/analytics.
- Authorized to work in the US.
- Experience with Voice of the Customer programs.
- Strong data management and segmentation skills.
- Excellent communication and stakeholder influence.
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