Related skills
communication customer support account management data analysis quality assurance📋 Description
- Build relationships with partners; train them on our systems.
- Ensure partners meet Wolt service standards via quality checks.
- Help develop partners and their businesses using user data.
- Maintain accuracy and brand consistency of menu content (texts and visuals).
- Resolve operational tasks to ensure smooth partner operations.
- Monitor tasks and cases coming from partners.
🎯 Requirements
- Excellent interpersonal skills with partners and teams.
- Experience in customer support and account management is a plus.
- Structured, detail-oriented, service-focused with problem-solving.
- Fluency in Kazakh and Russian; able to work in English.
🎁 Benefits
- Independent work in a dynamic, international team.
- Medical insurance and enhanced sick leave.
- Career growth opportunities.
- Employee wellbeing program (therapy and wellbeing).
- Discount on Wolt orders.
- Wolt-wide training programs.
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