Related skills
account management data analysis quality assurance operations partner relationships๐ Description
- Train partners on our systems and share updates.
- Ensure partners meet Wolt service standards through quality checks.
- Help partners grow their business by leveraging user data.
- Maintain menu platform accuracy and brand consistency.
- Resolve partners' operational tasks for smooth operations.
- Monitor partner tasks and cases.
๐ฏ Requirements
- Excellent interpersonal skills for partner and team collaboration.
- Strong analytical ability.
- Experience in customer support and account management is a plus.
- Structured, detail-oriented, service mindset with problem solving.
- Fluency in Kazakh and Russian; able to work in English.
๐ Benefits
- Independent work in a dynamic, international team
- Medical insurance and strengthened sick leaves
- Career growth
- Employee Assistance Program - therapy and wellbeing
- Discount on your Wolt orders
- Wolt-wide training programs
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