Related skills
data analytics partnerships customer service project management training📋 Description
- Build strong relationships with partners; train them on our systems and updates.
- Ensure partners meet top service standards via quality checks and daily support.
- Support partner business growth by analyzing and sharing data insights.
- Manage and update partner menus and visuals to align with the Wolt brand.
- Assist the team with project work and have the opportunity to lead projects.
- Assist the Account Management team with urgent cases as needed.
🎯 Requirements
- Have charm, empathy and honesty to build relationships.
- Thrive in a high-performance, high-expectation team culture.
- Take a hands-on, proactive approach to getting stuff done.
- Fluent in English and Serbian, written and spoken.
- Adapt quickly in a rapidly changing market.
- Approximately 1 year of customer support or partner operations experience.
🎁 Benefits
- Global and growing fast: Be part of a fast-moving scaleup.
- Ride of a lifetime: accelerate your career and build your sales skills.
- Instant impact: take ownership and make a difference.
- Big hearts and small egos: smart, friendly teammates.
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