Related skills
communication data support english systems📋 Description
- Handle and resolve complex merchant cases
- Investigate issues using data, systems, and internal notes
- Contact merchants to clarify situations when needed
- Make clear, well-documented decisions
- Work with teams like Finance, Sales, and Support
- Identify process improvements and recurring issues
🎯 Requirements
- A few years of experience in support or similar roles
- Experience handling complex or sensitive cases
- Strong problem-solving and decision-making skills
- Comfortable working with systems and data
- Clear and confident communication skills
- Fluent in Danish and English
🎁 Benefits
- Cool office in Copenhagen near public transport
- MacBook, iPhone and company-paid subscription plan
- Lunch plan, snacks, coffee and tea, discounts on Wolt
- Health insurance
- Social gatherings
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!