Merchant Operations Associate

Added
less than a minute ago
Location
Type
Full time
Salary
Salary not provided

Related skills

google sheets excel menu_management

๐Ÿ“‹ Description

  • Create, update and maintain merchant menus/assortments on Wolt.
  • Troubleshoot gear and equipment to keep operations running smoothly.
  • Guide merchants toward self-service and educate them on how things work.
  • Share best practices with the team and challenge the status quo.
  • Collaborate with restaurants and retail partners to support their Wolt business.

๐ŸŽฏ Requirements

  • Fluent in Icelandic and English for partner communication.
  • Tech-savvy with ability to quickly learn new tools.
  • Experience with Excel/Google Sheets is a strong advantage.
  • Excellent written and phone communication skills.
  • Experience in a similar support role is a plus.
  • Self-starter with a can-do attitude and drive to improve processes.

๐ŸŽ Benefits

  • Growth opportunities at Wolt
  • Cool office in Reykjavik near public transport
  • MacBook, iPhone and company-paid subscription plan
  • Lunch plan, snacks, coffee and discounts on Wolt
  • Healthy insurance
  • Social gatherings
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