Merchant Onboarding Associate

Added
14 hours ago
Type
Full time
Salary
Salary not provided

Related skills

account management customer success onboarding english operations

๐Ÿ“‹ Description

  • Managing onboarding for new merchants joining the platform
  • Supporting merchants during their first days of operation for a smooth launch
  • Guiding menu setup, operational readiness, and platform best practices
  • Advising on quality, customer experience, and order volume
  • Monitoring merchant performance and helping achieve goals
  • Collaborating cross-functionally with Commercial, Merchant Services, Operations, and Support

๐ŸŽฏ Requirements

  • Strong communication and stakeholder management
  • Excellent organisational and multitasking abilities
  • Solution-oriented mindset with attention to detail
  • Ability to work independently and manage multiple priorities
  • Comfortable in a fast-paced operational environment
  • Fluent in Greek and English

๐ŸŽ Benefits

  • Dynamic and collaborative working environment
  • Career growth opportunities within Wolt
  • Discounts on Wolt orders and modern work equipment
  • Work-life balance with flexible routines
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