Merchant Onboarding Associate

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm documentation salesforce german onboarding

πŸ“‹ Description

  • Review and validate merchant documentation for accuracy and compliance.
  • Monitor onboarding progress and track cases in Monday.com.
  • Coordinate onboarding with teams via phone and text.
  • Learn internal systems and workflows to support onboarding.
  • Maintain records of merchant communication and onboarding status.
  • Identify trends and share insights with the team.

🎯 Requirements

  • Build relationships with charm, empathy, and honesty.
  • Adapt to high-performance, high-expectation cultures.
  • Take a hands-on, proactive approach to problem solving.
  • Fluent written and spoken English and German.
  • Adapt quickly in a rapidly changing market.
  • About 1 year of onboarding, partner ops, or merchant support experience.

🎁 Benefits

  • Independent work in a dynamic, international team.
  • Employee Assistance Programme for therapy and wellbeing.
  • Discount on your Wolt orders.
  • My Clubs partnership with discounted rates for your monthly sports program.
  • Modern work equipment.
  • Hybrid working with 2 home office days per week.
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