Related skills
communication data management quality assurance customer service onboarding📋 Description
- Onboard partner venues to Wolt and ensure access when needed.
- Train partner venues to use Wolt tools and operate independently.
- Conduct quality and satisfaction checks for stores.
- Support Account Management with partner-related tasks.
- Respond to merchant inquiries and resolve onboarding issues.
- Collaborate with internal teams to maintain high onboarding standards.
🎯 Requirements
- Detail-oriented and organized.
- Customer-focused; experience in customer service, admin, or sales support is a plus.
- Tech-savvy; comfortable with digital tools and data management.
- Excellent communicator; able to interact with merchants and internal teams.
- Fluent in Albanian and English.
- Valid driver's license; travel to onsite partner visits.
🎁 Benefits
- Fun and dynamic work environment with an international team.
- Career growth opportunities within Wolt.
- Wolt perks: discounts on Wolt orders and modern equipment.
- Work-life balance with flexible schedule.
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