Merchant Onboarding Associate

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

content management vendor management customer relations partner training merchant onboarding

📋 Description

  • Onboard venues onto the Wolt platform, coordinating full onboarding for partners.
  • Ensure smooth integration from contract to go-live.
  • Proactively remove bottlenecks to maintain onboarding velocity.
  • Build strong relationships with merchant partners during onboarding and beyond.
  • Provide training on the Wolt Merchant App and Merchant Portal (live training if needed).
  • Create/maintain merchant venue pages with offers, translations, and menu updates per brand standards.

🎯 Requirements

  • Logical problem-solving with a bias for action and impact.
  • Proactive ownership mindset; independent thinker with limited guidance.
  • Excellent interpersonal skills and ability to adapt tone to audience.
  • Experience in sales, account management, or customer support is an advantage.
  • Fluent in Georgian and English to communicate with partners.
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