Be an escalation point for Enrollment Associate team to resolve discrepancies
Troubleshoot enrollment discrepancies with internal teams and carriers
Create and collaborate on processes for new projects and tasks
Process ongoing manual enrollments via carrier portals and email
Audit reports to ensure enrollments are processed correctly and timely
Seasonal enrollments during the Open Enrollment blackout period – managing workflow

🎯 Requirements

Bachelors degree
5+ years professional experience
Excellent communication, organization, and interpersonal skills
Solutions-oriented team player who takes initiative and is accountable
Detail- and process-oriented thinker who can prioritize tasks
Troubleshooting skills with the ability to analyze data to spot issues

🎁 Benefits

Integrity
Passion for service
Innovative
Growth oriented
Caring for others
Promise-centric

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