Member Services Associate, Travel + Lifestyle - Overnight

Added
10 minutes ago
Type
Contract
Salary
Salary not provided

Related skills

zendesk gds sabre amadeus concierge_services

๐Ÿ“‹ Description

  • Manage real-time luxury travel and lifestyle requests (hotels, flights, villas)
  • Research, book, and coordinate end-to-end travel arrangements
  • Deliver high-touch support to members via chat
  • Use internal and third-party tools for bookings
  • Act as Atlas brand ambassador with premium service
  • Identify member needs and escalate insights to improve services

๐ŸŽฏ Requirements

  • 2-4 years in luxury travel planning or concierge services
  • Proven ability to design and manage complex itineraries (hotels, private aviation)
  • Extensive knowledge of global destinations, top-tier hotels, dining, transport, events
  • Excellent communication and relationship-building with a client-first mindset
  • Discretion, professionalism, and reliability; strong organizational skills
  • Nice to have: GDS platforms (Sabre/Amadeus/Apollo) and Zendesk familiarity

๐ŸŽ Benefits

  • Flexible Time Off
  • Remote work environment with flexibility when needed
  • Join a high-growth fintech redefining lifestyle and payments
  • Small elite team with performance and precision
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