Member Services Associate, Travel & Lifestyle

Added
less than a minute ago
Type
Contract
Salary
Salary not provided

Related skills

crm apollo zendesk sabre amadeus

๐Ÿ“‹ Description

  • Own end-to-end travel and lifestyle requests for members.
  • Coordinate hotels, flights, dining, and transport.
  • Deliver high-touch member support via chat with follow-through.
  • Use internal systems and third-party tools to ensure bookings are accurate.
  • Act as Atlas brand ambassador with tone, taste, and detail.
  • Escalate insights to improve workflows and service quality.

๐ŸŽฏ Requirements

  • 2-4 years in luxury travel, concierge, or high-end lifestyle
  • Manage complex, personalized itineraries with minimal oversight
  • Strong global travel knowledge of hotels, dining, transport
  • Excellent written communication; client-first mindset
  • High discretion handling sensitive member information
  • Comfortable working nights, weekends, and holidays

๐ŸŽ Benefits

  • High-growth fintech redefining lifestyle and payments
  • Small elite team with fast, performance-focused work
  • Culture that rewards autonomy, innovation, and care
  • Hybrid environment with flexibility when needed
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