Member Services Associate, Travel & Lifestyle

Added
less than a minute ago
Type
Contract
Salary
Salary not provided

Related skills

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๐Ÿ“‹ Description

  • Own end-to-end travel and lifestyle requests.
  • Coordinate hotels, flights, dining, events, and ground transport.
  • Provide high-touch member support via chat, with clear follow-through.
  • Collaborate with hotels, partners, and internal teams to ensure accurate bookings.
  • Uphold Atlas premium branding in every interaction.

๐ŸŽฏ Requirements

  • 2-4 years of experience in luxury travel, concierge, or high-end lifestyle.
  • Manage complex, personalized itineraries with minimal oversight.
  • Global travel knowledge of top hotels, dining, transportation, and destinations.
  • Excellent written communication and a client-first mindset.
  • High discretion handling sensitive member information.
  • Comfortable working nights, weekends, and holidays in a distributed model.

๐ŸŽ Benefits

  • Hybrid environment with flexibility when needed.
  • Small, elite team building high-impact products.
  • Culture of autonomy, innovation, and care for employees.
  • Real ownership to build things that materially impact members' daily lives.
  • Fast-paced environment focused on performance and precision.
  • Growth opportunities in a fintech redefining lifestyle and payments.
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