Related skills
slack google workspace zendesk gmail core credit📋 Description
- Serve as primary contact for Atlas members on dining & accounts.
- Manage communications via Zendesk, Slack, Gmail, Core Credit.
- Coordinate reservations and dining experiences with precision.
- Troubleshoot account questions, credit issues, and billing concerns.
- Collaborate with credit operations and lifestyle teams for seamless experiences.
- Track service requests with a high-touch, empathetic approach.
🎯 Requirements
- 3+ years of client service or relationship management in luxury dining, hospitality, travel, hotel, or financial services.
- Background in Customer Service, Executive Assistance, or Concierge Services with a Dining focus.
- VIP-level service delivery to high-value members with swift and effective solutions.
- Excellent multitasking and prioritization in fast-paced environments.
- Creative problem-solver with thoughtful solutions.
- Clear, empathetic communication; able to read the room and personalize interactions.
- Passion for dining and member service; able to work independently.
- Comfortable using Zendesk, Slack, Gmail, and Google Workspace.
🎁 Benefits
- Remote work environment with flexibility when needed.
- Join a high-growth fintech redefining lifestyle and payments.
- Small elite team with performance-focused culture.
- Autonomy, innovation, and care for employees.
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