Member Loyalty Representative

📋 Description

• Welcome members with warm greeting and quality service.
• Process transactions per policy while protecting member data.
• Work solo or with team to exceed daily lending and servicing goals.
• Educate members about Oportun’s services via outreach at stores and events.
• Travel between work locations within a reasonable commute.
• Model Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

🎯 Requirements

• Bilingual English/Spanish.
• Outgoing, sales-focused; enjoy talking with people.
• Passionate about helping members through outreach and education.
• Available weekends; rotating schedule based on store needs.
• Regular, reliable attendance.
• Able to work outdoors year-round for outreach opportunities.

🎁 Benefits

• Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance
• 401(k) retirement savings
• Paid Time Off
• 16 paid hours of Volunteer Time Off annually
• Travel Assistance
• Competitive pay plus sales incentives