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communication crm customer service bilingual healthcare📋 Description
- Learn health insurance, benefits, and network plans to solve member problems.
- Connect with members by phone, email and chat to navigate healthcare.
- Collaborate with Member Services to resolve member issues.
- Support and cultivate CH values-aligned office culture.
- Includes 4 weeks of training to prepare for success.
🎯 Requirements
- 1+ year fast-paced work environment.
- 1+ year customer-facing experience.
- Interpersonal communication skills, written and verbal.
- Adapt to fast-paced, high-volume environment.
- Learn new software quickly.
- Bilingual English/Spanish is a plus.
🎁 Benefits
- Stock options and benefits: health insurance, 401k, PTO.
- Flexible work arrangements and work-life balance.
- Opportunities for professional development and internal mobility.
- Hybrid schedule: in-office at least two days per week.
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